SITE'S POLICY
RETURN & REFUND
By placing an order from our website, you are agreeing to the following terms.
Return Policy
The Company does not accept returns or refunds on any products once the product is delivered to the carrier.
If a product or service offered on the Company Sites is not as described, you may return the item, as specified in the Terms of Purchase.
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To request for a replacement, buyers are requested to provide photographic/video evidence of the product's deviation from the Terms of Purchase To heroesoffice1@gmail.com.
Requests for a replacement must be sent within 24 hours of receiving the item.
If the case is deemed valid, we will cover the related cost to deliver a replacement!
*Please also include your invoice number/order number for us to match up your order in the system
** Please enclose in the return package, your order info and state clearly if you would like a replacement or refund.
The following information is needed as evidence for us to process your request. If this information is not provided without prior agreement, the return will not be processed:
1) Order number
2) Your email address you used to order
3) Return shipment tracking number
4) Reasons for return
Please send the information to us via email at heroesoffice1@gmail.com
You should also enclose it in your returned package for us to match your order. Without the evidence, your package maybe recognized as unidentified mail.
Returns (if applicable)
Once your return is received and inspected. We will notify you of the approval or rejection of your return.
If your item is deemed damaged, we will send out an identical replacement item within 14-45 days.
Order Cancellation Refund- Customers are entitled to a refund if they contact us within 24 hours of making their purchase, and their order hasn't yet been dispatched.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Alternatively, the credit can be applied via form of an electronic gift card of equivalent value.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, these are the steps you can take to check it out:
Please check your bank balance again, transactions may have been delayed.
Contact your credit card company, it may take some time before your refund is officially posted, as it may take up to 3-5 business days for them to process the credit.
Next contact your bank. There is often some processing time before a refund is posted.
Please contact us at heroesoffice1@gmail.com should you have further questions.
Exchanges (if applicable) If you need to exchange it for the same item, send us an email at heroesoffice1@gmail.com
Shipping
To return your product, please send us an email at heroesoffice1@gmail.com we will be happy to guide you through the return process!Please be reminded that you will be responsible for the return shipping label, which is non refundable.
Please take note that items returned without a traceable shipping method will not be processed, since we cannot guarantee that we will receive your returned items.
Customers from Israel please note: all orders cancellations are bind to Israeli law of consumer protection(canceling an order) 1981 and 2010.
RETURNS
Our returns window is set to 30 days. Refunds will appear back to the original payment within 10 business days depending on your bank's clearance times.
Contact us at heroesoffice1@gmail.com to initiate a return or exchange.
Rreturns Information
● Items can be returned within 30 days of delivery for exchange, gift card or refund. This includes sale items.
● Items must be received in original condition - unworn, unwashed, unused with all tags still attached.
● We process all returns within 6 business days of receiving your items. We will send you an email with the details of your processed return.
● Please email heroesoffice1@gmail.com if you believe your product is damaged or faulty. We will treat this with the highest of priority.
● If you have paid original postage to receive your order and a return is made then this is non-refundable.
● If you have not received your return label, please wait 24 hours before reaching out to our Customer Experience team.
Free Exchanges
● If you would like to make an exchange, please complete the request when booking the return.
Due to the popularity of our range, we cannot guarantee that we will have the requested size in stock to exchange. We cannot set items aside for exchanges.
● Any exchanges requested that we do not have in stock will automatically be issued as a refund.
● Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests for different items.
Due to the popularity of our range, we cannot guarantee that we will have the requested size in stock to exchange. We cannot set items aside for exchanges.
● Any exchanges requested that we do not have in stock will automatically be issued as a refund.
● Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests for different items.
FAQ
Hey There! Got some burning questions? Take a look at our FAQ and see if you can find what you need!
DO YOU HAVE A STORE I CAN VISIT?
is exclusively online! This means we can serve customers all across the world but unfortunately, we don't have a physical location where you can come and try on our products before buying.
WHAT I HAVE TO DO WHEN I NEED YOUR SUPPORT?
please contact us at:
Email: heroesoffice1@gmail.com
Phone: +972523014423
Address: Nofar 31\2
Isreal
Zip code: 2235737
and we will assist you shortly.
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Please refer to our Shipping page for full details and information on shipping.
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I DIDN’T RECEIVE AN ORDER OR SHIPPING CONFIRMATION. WHAT SHOULD I DO?
We’re sorry to hear that. It’s possible the email has gone to your junk folder or maybe we have an incorrect email address for you. If this happens, please contact us straight away so we can verify whether the order has been placed and resend your confirmation.
I RECEIVED AN INCORRECT OR DAMAGED ITEM--WHAT SHOULD I DO?
Oh no! We are so sorry to hear about that, but happy to help. Please contact us so that we may send you a new item or offer credit for your purchase.
WHERE DO I SEND RETURNS?
Please refer to our Returns page for full details and information on returns.
SHIPPING
FREE 2-5 DAY SHIPPING when you spend over $45
We ship from Los Angeles, CA. Our 14-45 day shipping service arrives after 3 business days for west coast delivery and 14-45 business days for east coast delivery in most cases. This includes an extra delivery day during COVID-19. This service will be delivered by USPS.
Orders under $45: Flat-rate charge of $8 for 14-30 Day Shipping.
If you have any further questions, don't hesitate to contact us at heroesoffice1@gmail.com.
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).
By ordering through our site you give us permission to process and store personal data for the purposes of order processing, analytics, and customer support.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files ”track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps."
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
We do not store customer credit card details nor do we share customer details with any 3rd parties.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We don't share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 16.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via e‑mail at heroesoffice1@gmail.com
How long will it take to receive my order?
Once you place your order, please allow 1-3 business days for processing of your order. Then after this: additional 14-45 business days for delivery.
Do I get a tracking number after I order?
Yes! All orders include tracking numbers. It will automatically be sent to your email you have provided us with. Please follow our above question to see when they will be actually shipped out.
Will you email me when my order is shipped out?
Sure. you will get a confirmation email when you have placed your order, and another email when your order is on it's way!
How can I pay?
We accept Credit Cards and PayPal payments.
I ordered more than 1 item, why did I receive 1?
When you order multiple items at a time some may be shipped separately from one of our multiple warehouses. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will eventually get to you!
Can I cancel or change my order?
Yes. you have 30 minutes to cancel your order once it has been placed. All orders are handmade once you order, so it is unlikely for us to cancel/change an order, but in some cases, we can. So please make sure you spend some time browsing and order the correct items that you want! Just email us and we will be sure to help you out.
Can I refund or exchange my order?
Refunds are only permissible if the product is defective on arrival. You have 24 hours from the time you receive the package to file for a refund due to damaged merchandise.
Taxes & Duties:
We are not responsible for international taxes, duties or customs fees, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
TERMS OF SERVICE
TERMS OF USE
These Terms of Use (“Terms of Use”) apply to your use of this Site. Any purchase of any products or services available through this Site are governed by the Terms of Purchase (“Terms of Purchase”) on the relevant Company website, which is incorporated herein by reference. Additionally, your use of this Site is governed by the Privacy Notice, which is incorporated herein by reference.
Throughout the Site, the terms “we,” “us” and “our” refer to the Company. The Company offers this Site, including all information, tools and services available on this Site, to you, the user, conditioned upon your acceptance of these Terms of Use. Your continued use of this Site constitutes your agreement to these Terms of Use. If you do not wish to be bound by these Terms of Use, please do not use this Site.
PLEASE CAREFULLY READ THESE TERMS OF USE, ALONG WITH THE PRIVACY NOTICE AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF USE, BEFORE USING THE SITE. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.
Data integrity
You represent that all of the information, data and other materials you provide on this Site or to the Company through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.
Privacy Notice
A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information on this Site is located at. You consent to any personal information we obtain about you (either via this Site, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice.
License and Site Access
All contents available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code, and software, as well as the selection and arrangement thereof) are the exclusive property of and owned by the Company, its licensors or its content providers, and is protected by copyright, trademark, and other applicable laws.
The Company grants you a limited license to access and make personal use of this Site. Unless indicated to the contrary, you may access, copy, download and print the content available on this Site for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices that appear in the content. The Company or its licensors or content providers retain full and complete title to the content available on the Site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in the Company’s sole discretion. The Company strictly prohibits any other use of any content available through the Site, including but not limited to:
any downloading, copying, or other use of the content or the Site for purposes competitive to the Company or for the benefit of another vendor or any third party;
any caching, unauthorized linking to the Site, or the framing of any content available on the Site;
any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products, or services obtained from the Site that you do not have a right to make available (such as the intellectual property of another party);
any uploading, posting, or transmitting of any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer;
using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Site (including, but not limited to the use of any “scraping” or other data mining techniques, robots, or similar data gathering and extraction tools); or
any action that imposes or may impose (in the Company’s sole discretion) an unreasonable or disproportionately large load on the Company’s infrastructure, or damage or interfere with the proper working of our infrastructure.
You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. You may not bypass any measures that have been implemented to prevent or restrict access to this Site. Any unauthorized access to the Site by you (including any such access or use that involves in any way an account you may establish on the Site or any device you may use to access the Site) shall terminate the permission or license granted to you by the Company.
All contents available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code, and software, as well as the selection and arrangement thereof) are the exclusive property of and owned by the Company, its licensors or its content providers, and is protected by copyright, trademark, and other applicable laws.
The Company grants you a limited license to access and make personal use of this Site. Unless indicated to the contrary, you may access, copy, download and print the content available on this Site for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices that appear in the content. The Company or its licensors or content providers retain full and complete title to the content available on the Site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in the Company’s sole discretion. The Company strictly prohibits any other use of any content available through the Site, including but not limited to:
any downloading, copying, or other use of the content or the Site for purposes competitive to the Company or for the benefit of another vendor or any third party;
any caching, unauthorized linking to the Site, or the framing of any content available on the Site;
any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products, or services obtained from the Site that you do not have a right to make available (such as the intellectual property of another party);
any uploading, posting, or transmitting of any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer;
using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Site (including, but not limited to the use of any “scraping” or other data mining techniques, robots, or similar data gathering and extraction tools); or
any action that imposes or may impose (in the Company’s sole discretion) an unreasonable or disproportionately large load on the Company’s infrastructure, or damage or interfere with the proper working of our infrastructure.
You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. You may not bypass any measures that have been implemented to prevent or restrict access to this Site. Any unauthorized access to the Site by you (including any such access or use that involves in any way an account you may establish on the Site or any device you may use to access the Site) shall terminate the permission or license granted to you by the Company. To be caused by or in connection with any use of or reliance on any such content, products, or services available on or through any such linked site or resource.
DISCLAIMERS
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS OF USE OR THE TERMS OF SERVICE OR TERMS OF PURCHASE, AND TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY MAKES NO REPRESENTATIONS, COVENANTS, OR WARRANTIES AND OFFERS NO OTHER CONDITIONS, EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING, WITHOUT LIMITATION, THE MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, OR NON-INFRINGEMENT ANY CONTENT ON THE SITES, OR ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE COMPANY SITES, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. THE COMPANY DISCLAIMS ANY WARRANTIES THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, RELIABLE OR OTHERWISE COMPLETE. IF YOU DOWNLOAD ANY CONTENT FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND AT RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND.
IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE, COMMUNICATIONS WITH THIRD PARTIES, AND PURCHASE AND USE OF THE PRODUCTS AND SERVICES AVAILABLE THROUGH THE COMPANY SITES. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (INCLUDING, WITHOUT LIMITATION, CONSUMER PROTECTION LAW), NEITHER THE COMPANY NOR ITS LICENSORS, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS (THE “COMPANY PARTIES”) WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO (1) THIS SITE, OR ANY OTHER SITE OR RESOURCE YOU ACCESS THROUGH A LINK FROM THIS SITE; (2) ANY ACTION WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; (3) ANY PRODUCTS OR SERVICES MADE AVAILABLE OR PURCHASED THROUGH THE COMPANY SITES, INCLUDING ANY DAMAGES OR INJURY ARISING FROM ANY USE OF SUCH PRODUCTS OR SERVICES (INCLUDING PRODUCT LIABILITY); (4) ANY DELAY OR INABILITY TO USE THE SITE OR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE; (5) THE MODIFICATION, REMOVAL OR DELETION OF ANY CONTENT SUBMITTED OR POSTED ON THE SITE; OR (6) ANY USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, PRODUCT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OPINION, ADVICE, OR OTHER CONTENT AVAILABLE THROUGH THE SITE, OR OBTAINED FROM A LINKED SITE OR RESOURCE. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, LOSS OF PROFITS BY YOU, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER THE COMPANY NOR ITS LICENSORS, SUPPLIERS, OR THIRD-PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH THE COMPANY IS TO DISCONTINUE YOUR USE OF THE SITE.
YOU AND THE COMPANY AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Indemnities
You will indemnify and hold harmless the Company Parties from and against any and all fines, penalties, liabilities, losses, and other damages of any kind whatsoever (including attorneys’ and experts’ fees), incurred by the Company Parties and such parties, and shall defend the Company Parties and such parties against any and all claims arising out of (1) your breach of these Terms and Use; (2) your breach of the Terms of Purchase; (4) fraud you commit, or your intentional misconduct or gross negligence; or (5) your violation of any applicable law or the rights of a third party. The Company Parties will control the defense of any claim to which this indemnity may apply, and in any event, you shall not settle any claim without the prior written approval of the Company Parties.
Electronic communication
When you use the website or send emails to the company, you communicate with the company electronically. You agree to receive electronically all communications related to your use of this Site. The Company will contact you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications provided to you electronically comply with any legal requirement that such communications be in writing. To the e-mail address you provided at each of the company's websites.
Publications on the site
The Site may provide users with the ability to send messages on the Site. The company is not obligated to review any content (including any messages) posted or sent through the site by the users and does not assume any responsibility or liability in relation to such content. The Company, in its sole discretion, may track, not publish or remove any such content.
Trademarks and copyrights
The trademarks, logos and service marks ("marks") displayed on the Site are the property of the Company or its licensors or content providers, or other parties. Users or any party acting on their behalf is prohibited from using the marks for any purpose, including, but not limited to, the use of meta tags on pages or other sites without the written permission of the company or such third party who may own the marks. You may not use the frames or use the framing techniques or technology to attach any content contained on the Site without the express written consent of the Company. Also, you may not use any Site Content in meta tags or any other "hidden text" technique or technologies without the express written consent of the Company. All content (including any software) available on or through the Site is protected by copyright, trademark and other applicable laws.
Claims for infringement of intellectual property
The company respects the intellectual property of others, and we ask our users to do the same. You hereby announce that the Company has reasonably adopted and implemented a policy that determines termination in appropriate circumstances of users of the Site infringing copyright. If you believe your work has been copied in a manner that infringes copyright, or your intellectual property rights Otherwise infringed, please provide the company's copyright agent with the following information (to be effective, the notice must be in writing and given to our copyright agent):
Electronic or physical signature of the person authorized to act on behalf of the copyright owner or other intellectual property interest;
A description of the copyrighted work or other intellectual property that you claim has been infringed, or, if a number of copyrighted works on a single online site are covered in a single post, a representative list of such works on that site;
Identify the material that is alleged to be infringing or that is the subject of infringing activity and that access to it must be removed or revoked, and a description of where the material that you claim is infringing is located on the site. ;
The address, your phone number, and if available, your email address;
Your statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, agent or law; and
A statement by you, under penalty of perjury, that the information above in your notice is accurate and that you own the copyright or intellectual property or are authorized to act on behalf of the copyright owner or intellectual property.
Survival of the terms after the termination of the agreement
Notwithstanding any other provision of these Terms of Use, or general legal principles contrary thereto, any provision of these Terms of Use that imposes or considers ongoing obligations on a party, will survive after expiration or termination of these Terms of Use. Force majeure
The Company shall be exempt from execution under these Terms of Use or the Terms of Purchase, insofar as it is prevented or delayed in its performance, in whole or in part, as a result of an event or series of events caused or as a result. From (1) weather conditions or other elements of nature or acts of God, (2) acts of war, acts of terrorism, insurrection, riots, disturbances of civil order or rebellion, (3) closures or embargoes, (4) strikes, or (5) ) Other reasons beyond the reasonable control of the company.
Risk of loss
Items purchased through the Site are shipped by a third party supplier in accordance with a shipping contract. As a result, the risk of loss and ownership of such items passes to you upon our delivery to the carrier.
By using the Site in any way, you unconditionally consent and agree that: (i) any dispute, controversy, difference or claim arising out of or relating to this agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of a sole arbitrator. The place of the arbitration will be Dublin, Ireland. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction.
General
If any of the provisions set forth in these Terms of Use or the Terms of Purchase are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision , and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions of these Terms of Use or the Terms of Purchase. Section headings are for reference purposes only and do not limit the scope or extent of such section. These Terms of Use or the Terms of Purchase and the relationship between you and the Company will be governed by the laws of the United Kingdom, to the extent not preempted by or inconsistent with federal law, without regard to its conflict of law provisions. For any actions not subject to arbitration, we each agree to submit to the personal jurisdiction of a court located in the United Kingdom.
The failure of the Company to act with respect to a breach of these Terms of Use or the Terms of Purchase by you or others does not waive the Company’s right to act with respect to subsequent or similar breaches. If any content on this Site, or your use of the Site, is contrary to the laws of the place where you are when you access it, the Site is not intended for you, and we ask you not to use the Site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.
The Company does not guarantee it will take action against all breaches of these Terms of Use or the Terms of Purchase. Except as otherwise expressly provided in these Terms of Use or the Terms of Purchase, there shall be no third-party beneficiaries to these Terms of Use or the Terms of Purchase.
Changes to These Terms of Use
You acknowledge and agree that the Company may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner, by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances.
It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.
Assignment
You may not assign these Terms of Use or the Terms of Purchase (or any rights, benefits, or obligations hereunder) by operation of law or otherwise without the prior written consent of the Company, which may be withheld at the Company’s sole discretion. Any attempted assignment that does not comply with these Terms of Use or the Terms of Purchase shall be null and void. The Company may assign these Terms of Use or the Terms of Purchase, in whole or in part, to any third party at its sole discretion.
Entire Agreement and Admissibility
These Terms of Use constitute the entire agreement and understanding between you and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. For the avoidance of doubt, these Terms of Use apply solely to the extent permitted by law.
In some instances, both of these Terms of Use and a separate document that provides additional conditions may apply to a service or product offered via this Site (“Additional Terms”). To the extent there is a conflict between these Terms of Use and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.
A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to the use of this site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
How to Contact Us
If you have any questions or comments about these Terms of Use or this Site, please contact the Legal Department by email at heroesoffice1@gmail.com.
we're not responsible for any damage caused to the user for any reason, the responsibility for the use of the products applies only to the user.